That software, had I used it, would have given him access to my system. Given the degree of information this person had, he most definitely does or did work for Dell. Not finding what you are looking for? I told him how it’s fixed. Install them and you should be ok. As someone who always likes to be hands on and to learn things I can use to help others, I kept insisting a hands on approach, which was the only thing that kept my system safe.

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The good news is that you’ve confirmed the problem is not with the computer! They claimed to be from Dell concierge.

Dell E771P CRT Monitor

Since I’ve done some tech support at an online high school, I prefer to know how to do things myself, so I told him I do some tech support and would rather he walked me through it, I already had Windows Explorer not to be confused with Internet Exploder, which E771l never use open so I could find the “file” he was speaking of. Answered on Aug 07, I repaired in excess of 2, monitors and had service literature on exactly three models. I told him how it’s fixed.


You can widen the display, or tweak it depending on the angle that you need to. They claimed there was a file on my computer preventing updates.

Scrapping a CRT Monitor – Dell EP – Scrap Metal Forum

Answered on Jun 12, Recent Popular Answered Unanswered. Answered on Jan 24, Noise beeping sound from monitor The monitor is not worth fixing and I recommend replacement. Popular Tags circuit diagram brightness pdf manual It should even shows unlocking progress bar on screen.

Answered on Feb 14, Answered on Oct 25, That is the only technical problem you asked to know.

After explaining the issue and my suspicions that a former Dell employee had stolen customer info and was now scamming them into opening a door into systems for hackingthe support guy did some checking and stated that the number was an OLD Dell number, and hadn’t been in use for a while. Delll only solution is to replace those fault capacitors with new ones.

He asked about browsers, and if I used chrome. And, unless you have some training in electronics, a few pieces of needed test equipment, the service literature probably won’t help you much. Install them and you should be ok.

Just press the center button and choose from the menu. Since I DO do my own tech support, and only call in for extreme cases that have me stumped, I am obviously suspicious of random calls I get from people claiming to be support and wanting access. I’ve never had this happen before, and particularly not with multiple email accounts.

Last Drivers  ND-1100A DRIVER

At that point he told me he would call back and hung up. Ask Talk to Expert.

I received a call from this number this morning, If this changes, I’ll update, but for now, don’t grant the access requested. I suspect the latter, since he’s using a defunct Dell phone number to call from.

20 Most Recent Dell Ep 17″ CRT Monitor Questions & Answers – Fixya

Answered on Feb 21, Answered 6 minutes ago. Posted on Jul 15, Be the first to answer. Even though he had my service tag number, I still wouldn’t grant what he wanted. Posted on Jul 16, Be the first to answer.